This well-planned and executed program will take the technician from the introduction at the door to the finishing and drying steps of the job. He will learn about the following subjects by reading, listening and watching the video. All procedures are taught according to the IICRC standards.
* Customer communication
* Pre-vacuuming
* Proper chemical usage
* Wand stroking
* Finishing and drying
* Fiber identification and burn-testing
* Spotting
* Applying pre-sprays
* Furniture moving
* much more
